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Contacts for Services

List of HQ Service Contacts
Service /
Function
Contact
Information
BUILDING AND FACILITIES SERVICES
Carpeting FORS: (202) 586-6100
E/M: FOR Fac Ops Helpdesk
GTN: (301) 903-4005
E/M: GTN Fac Ops Helpdesk
Link to Carpeting FAQs
Elevators FORS: (202) 586-6100
E/M: FOR Fac Ops Helpdesk
GTN: (301) 903-4005
E/M: GTN Fac Ops Helpdesk
Furniture Repairs FORS: (202) 586-6508
GTN: (301) 903-5504
Heating and Air
Conditioning, Plumbing,
Electrical and
Carpentry Maintenance
FORS: (202) 586-6100
E/M: FOR Fac Ops Helpdesk
GTN: (301) 903-4005
E/M: GTN Fac Ops Helpdesk
Keys and Locks
for Offices
FORS: (202) 586-6100
E/M: FOR Fac Ops Helpdesk
GTN: (301) 903-7050
E/M: GTN Facilities
Locksmith for Desks,
Cabinets and Safes
(202) 586-6508
Moving FORS: (202) 586-6508
GTN: (301) 903-6492
Link to Moving FAQs
Recycling FORS: (202) 586-6100
E/M: FOR Fac Ops Helpdesk
GTN: (301) 903-4005
E/M: GTN Fac Ops Helpdesk
Link to Recycling web page
Link to Recycling Programs results web page
Shipping FORS: (202) 586-6928
GTN: (301) 903-5388
Space Management FORS: (202) 586-5030
GTN: (301) 903-3998
Supply Stores FORS: (202) 554-1451
GTN: (301) 515-9109
Tenant Alterations FORS: (202) 586-6080
GTN: (301) 903-7050
Trash Services FORS: (202) 586-6100
E/M: FOR Fac Ops Helpdesk
GTN: (301) 903-4005
E/M: GTN Fac Ops Helpdesk
ADMINISTRATIVE MANAGEMENT AND SUPPORT SERVICES                                                           
Conferencing and Special Events FORS: Lisa Roberts
Conference Coordinator
(202) 586-6651
GTN: Joshua Shields
         Jasper Zabala
Conference Coordinators
(301) 903-4352
Link to Conferencing and Special Events web page
Link to Conferencing FAQs
Copier Management
 
(202) 586-4318
Forrestal Room GE-140
Hours of operation: 8:30 a.m. to 5:00 p.m.
E-Mail: CopyManagement@hq.doe.gov
Staffed Copy Centers
     Forrestal Room GE-140: (202) 586-9000
     Germantown Room S-057: (301) 903-3060
Link to Copy Services web page
Courier / Messenger Services FORS: (202) 586-8600
GTN: (301) 903-4330
Link to Courier Services web page
Link to Courier Services FAQs
Distribution Services (202) 586-2227
Link to Distribution Services web page
Document Imaging Heidi Palombo
FORS: BH-071
(202) 586-5251
Link to Document Imaging web page
Link to Document Imaging FAQs
Energy Technology Visuals
Collection (ETVC)
Heidi Palombo
FORS: BH-071
(202) 586-5251 and
(202) 586-9796
Hours of operation: 8:00 a.m. to 5:00 p.m.
Link to ETVC web page
Link to ETVC FAQs
Graphics FORS: BH-071
(202) 586-2732
GTN: E-065
(301) 903-5165
Link to Graphics web page
Mail Operations Tony Nellums
(202) 586-6064
Al Majors
(202) 586-4338
Mail Centers
FORS: (202) 586-6061
GTN: (301) 903-4111
Link to Mail Services web page
Parking Gwen Moten
(202) 586-4271
Link to Parking and Garage web page
Link to Parking and Garage FAQs
Photography / Passport Photos FORS: BH-071
(202) 586-1350
Link to Photography web page
Link to Passport and Visa FAQs
Printing Procurement
and Business Cards
FORS: GE-140
(202) 586-4318
Link to Printing web page
Sensitive Waste Disposal
/ Burn Bags
FORS: Ellsworth Howell, Jr.
(202) 586-5235
GTN: Michael Zimmerman
(301) 903-2177
Shuttle Bus FORS: (202) 586-5235
GTN: (301) 903-4330
Link to Shuttle Bus web page
Link to Shuttle Bus FAQs
Transportation and
Courier Services
Tameka Butler
(202) 586-4187
Forrestal Room GM-142
Office Hours 8:00 a.m. - 5:30 p.m.
HEADQUARTERS SAFETY AND HEALTH SERVICES
Safety and Health
Emergency Operating Procedures
Occupant Emergency Plans
(202) 586-1005
Cherylynne Williams
FORS: GE-120
Link to Emergency Procedures web page
Link to Occupant Emergency Plans web page
TRAVEL SERVICES  Hours of Operation from 8:00 a.m. to 5:00 p.m.
ADTRAV 1-(888) 205-2369
Umeki Thorne
(202) 586-4048
Sandi Davis
1-(888) 205-2369 x5807
Link to ADTRAV FAQs
DOE Employer Sponsored Visas Debra Hunter
(202) 586-4526
Exchange Visitors Program Umeki Thorne
(202) 586-4048
Debra Hunter
(202) 586-4526
Link to Exchange Visitors Program web page
Foreign Travel Program /
Foreign Travel Management
System (FTMS)
Umeki Thorne
(202) 586-4048
Debra Holmes
(202) 586-3346
Link to FTMS information
Interagency Working Group
(IAWG) on U.S. Government-
Sponsored International
Exchanges and Training
Debra Hunter
(202) 586-4526
Umeki Thorne
(202) 586-4048
Link to IAWG information
International Visitor
Leadership Program
Debra Hunter
(202) 586-4526
Link to International Visitor Leadership Program information
J-1 Visas and J-1 Visa Waivers Debra Hunter
(202) 586-4526
Umeki Thorne
(202) 586-4048
Link to J-1 Visa Information
Link to J-1 Visa Waivers information
MEDEX Debra Hunter
(202) 586-4526
Link to MEDEX information
Official U.S. Passports
and Visas
Taneshea Green
Robert Searcy
(202) 586-3601
Debra Hunter
(202) 586-4526
Link to U.S. Passport and Visa information
Permanent Change
of Duty Station
Trinette Boyd, Energy Finance and Accounting Service Center (EFASC)
(301) 903-5625
Germantown Room C-264
CUSTOMER SERVICE AMENITIES
Barber Shops Forrestal
The Razor's Edge
Monday through Thursday, 9:00 a.m.to1:00 p.m.
Appointment Only
(202) 586-1615
Germantown
Monday through Wednesday, 9:30 a.m. to 3:30 p.m.
Thursday and Friday, 7:00 a.m. to 5:00 p.m.
Primarily Appointment
Walk-Ins Allowed
(301) 903-5252
Shoe Shine Forrestal
Shoe and Valet Express
Tuesday through Thursday, 10:00 a.m. to 4:00 p.m.
Ground Floor - Escalator Lobby
Last updated 11/12/14