The achievement of quality in LM activities and products requires implementation of a formal Quality Assurance (QA) Program. This program establishes principles, requirements, practices, and methods for integrating quality into the daily operations of our programs and projects. The QA Program functions as a management tool to ensure that quality objectives are achieved throughout LM's technical, administrative, and operational functions. Achieving quality is the responsibility of managers as well as those who perform the work. Each employee is expected to do the job in accordance with procedures and other requirements. The name LM must represent quality to us, our customers, our service providers, and our stakeholders.