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Audit Report: IG-0652

June 30, 2004

Management of the Federal Energy Regulatory Commission's Information Technology Program

In Fiscal Year 2003, the Federal Energy Regulatory Commission devoted approximately $9.3 million of its $23 million information technology budget to the development, operation, and maintenance of its systems. Much of this activity was intended to satisfy the President's Management Agenda initiative to expand electronic government in order to make information and services more accessible to the public and Commission staff through the Internet. In an effort to streamline its operations, in 1999 the Commission deployed its FERC Automated Management Information System (FAMIS) to provide a web-based system for internal document training and workload management. Recently, the Commission launched FERC Online, a $31 million project that consolidated nine separate development initiatives designed to provide a web-based system for managing both public and internal information.