The Department of Energy partners with the Federal Occupational Health Services (FOH) Employee Assistance and Work-Life Program to provide DOE Federal employees and their families with comprehensive tele-based Employee Assistance Program (EAP) and Work-Life services. This program helps employees balance wellness, performance, conduct, and health through support in these areas:

  • Emotional wellbeing and resilience
  • Healthy relationships and parenting skills
  • Health and wellness
  • Financial and legal guidance
  • Overall personal and professional growth
  • Behavioral health services

The FOH EAP and Work-Life Program offers an array of tele-based services and resources aimed at enhancing personal wellness and work-life balance. Services are free and confidential within the bounds of the law. The FOH EAP and work-life services are available to all DOE Federal employees and their families 24/7/365.

To Request Employee and Work-Life Assistance 

Telephone Access to EAP and Work-Life Assistance:

To access your EAP and Work-Life program or to make a confidential appointment with a licensed counselor call 1-800-222-0364 (or 888-262-7848 if you are hearing-impaired). Call anytime—counselors are available 24/7. When contacting the EAP, identify your agency. You will be helped or given an appointment to meet with a counselor, depending on your situation. Meetings with your counselor are confidential within the guidelines of the law.

Online Access to EAP Services:  

To access EAP information and resources, self-help assessments, webinars, podcasts, and more, visit: FOH4You.

Online Access to Work-Life Services:

To access work-life information, family resources, health and wellness presentations and interactive searchable databases visit: WorkLife4You; to get the registration code, visit the internal page: Employee Assistance and Work-Life Program.

Services Offered

FOH offers free and confidential virtual counseling and consultation services for DOE Federal Employees and their families. Services include but are not limited to:

  • Management consultation regarding individual employee and workgroup situations
  • Workgroup grief counselling following traumatic events, including employee deaths
  • Around the clock toll-free access to mental health professionals
  • Face-to-face assessments, solution-focused counseling, referral services for family/relationship issues, workplace concerns, personal and emotional difficulties, health and behavioral issues, alcohol and drug problems, and more
  • Financial and legal services, including identity theft prevention and recovery services (telephonic)
  • Supervisor/management consultations
  • Childcare and elder care resources including location, costs and availability
  • EAP orientations for employees and managers
  • EAP health and wellness presentations
  • Comprehensive, interactive EAP website, which includes monthly live webinars and dozens of stored webinars
  • Critical incident response services for crises in the workplace
  • Grief support services when a loss affects the workplace
  • Promotional materials including electronic brochures and monthly email campaigns, and timely information when natural disasters and other crises occur
  • Quarterly reports providing EAP usage details to evaluate and highlight program effectiveness
  • Emotional Wellbeing and Resiliency
  • Interactive screenings and Wellness Webinars on:
    • Relationships and Parenting
    • Personal and Professional Growth
    • Financial and Legal Awareness
    • Health and Wellness

Community Resources

Crisis Hotlines

  • Domestic Violence, 1-800-799-SAFE (7233) – a 24/7 hotline providing crisis intervention, safety planning, information, and referrals to anyone frightened about their relationship
  • Suicide Prevention Lifeline, 1-800-273-TALK (8255) (press 1 for veterans) – a 24/7 confidential national hotline which provides free emotional support to people in emotional distress or suicidal crisis
  • National Sexual Assault Hotline (RAINN), 1-800-656-4673 (HOPE) – a national hotline with referrals to local crisis centers for specialized counseling and support groups.  Spanish available.
  • Childhelp National Child Abuse Hotline, 1-800-422-4453 (4-A-CHILD) – Provides 24/7 confidential and anonymous child abuse crisis intervention, information, and referrals to thousands of emergency, social service, and support resources in 170 languages
  • Office for Victims of Crime – a U.S. Department of Justice service that provides national helpline contact information for victims of any crime
  • Crisis Text Line – a 24/7 confidential service offering mental health support by trained volunteer counselors via text: text HOME to 741741 at no charge for AT&T, T-Mobile, Sprint, or Verizon customers (standard texting rates apply for other carriers)

Eldercare 

  • OPM Handbook on Workplace Flexibilities and Work-Life Programs for Elder Care – OPM’s handbook provides guidance on Federal eldercare leave and work schedule flexibilities and other worklife programs available to employees
  • Eldercare Locator, 1-800-677-1116 – a service of the US Administration on Aging which offers links to programs to assist older people and their families including nutrition, transportation, housing, and end-of-life services
  • National Academy of Elder Law Attorneys, 703-942-5711 – a membership association of attorneys who focus on improving the quality of legal services for seniors and people with special needs; also offers an online elder law attorney locator service
  • Aging Life Care Association, 520-881-8008 – a professional association of aging life care professionals who focus on assisting older people and their families in making long-term care decisions and arrangements; also offers an online locator service
  • Caring Connections, InfoLine, 1-800-658-8898 – a service of National Hospice and Palliative Care Organization, offers information on advance directives, hospice and palliative care, financial issues, and grief, Monday-Friday, 9-5 pm ET
  • AARP, 1-888-687-2277 – a non-profit organization that provides an array of aging resources including legal and financial services, driver safety, end of life, and long-distance caregiving, Monday-Friday: 7 am- 11 p.m. ET

Emotional Health

  • National Institute of Mental Health – the lead federal agency for research on mental disorders, offers basic information on mental disorders, a range of related topics, and the latest mental health research; includes resources for anxiety, depression, and fear
  • National Center for PTSD –  a Veterans Administration site with resources on post-traumatic stress disorder, focused on those who have served in the U.S. military

Financial Literacy

  • FDIC – provides consumer education about banking, finances, mortgages, identity theft, and fraud
  • MyMoney.gov, 1-800-333-4636 (FED-INFO) – the Federal Financial Literacy and Education Commission coordinates and collaborates with other Federal entities to strengthen Americans’ financial capabilities and increase access to financial services
  • America Saves – a program coordinated by the nonprofit Consumer Federation of America to help individuals save money, reduce debt, and build wealth
  • Financial Literacy,1-888-777-7077 – sponsored by the American Institute of Certified Public Accountants to help Americans understand their personal finances and develop money management skills for all life stages

Grief and Loss

  • HelpGuide – a nonprofit mental health and wellness website that assists individuals in coping with life events
  • Mental Health America, 1-800-969-6642 – a community-based nonprofit dedicated to addressing the needs of those living with mental health issues and promoting the overall mental health of all
  • GoodTherapy, 1-888-563-2112 – an organization that disseminates mental health news and information and provides an online directory of therapists
  • Wendt Center for Loss and Healing, 202-624-0010 – a non-profit counseling center in Washington, DC, that provides mental health services, training, and online educational information to help ease the impact of illness, loss, and trauma

Nutrition and Healthy Living

  • Healthy Eating - a gateway to reliable information on nutrition, healthy eating, physical activity, and food safety sponsored by US Dept. of Agriculture
  • HHS MyHealthfinder Nutrition - a section of U.S. Health and Human Services’ Healthfinder site that focuses on healthy eating for families

Parenting

  • OPM Handbook on Leave and Workplace Flexibilities for Childbirth, Adoption and Foster Care – OPM’s handbook provides guidance on Federal parenting leave and work schedule flexibilities and other worklife programs available to employees
  • National Parent Helpline, 1-855-427-2736 (4-A-PARENT) – a Helpline for parent and caregiver emotional support, articles, and referral to local resources, Monday - Friday, 10-7 PM PST
  • Healthy Children, 630-626-6000 – a parenting website sponsored by the American Academy of Pediatrics with numerous articles about children’s stages, health and wellness, family life, pediatrician referrals, and other topics
  • Parent Encouragement Program, 301-929-8824  – a non-profit organization that offers parenting education classes in the DC Metropolitan area

Stress

Substance Abuse

  • Rethinking Drinking – a National Institutes of Health site on alcohol use and risky drinking
  • Alcoholics Anonymous – a self-help group for those who wish to stop problem drinking
  • Gamblers Anonymous – a self-help group for those who wish to stop problem gambling
  • Gam-Anon – a self-help program for families and friends of problem gamblers
  • Narcotics Anonymous – a self-help group for those who wish to stop using drugs
  • Nar-Anon – a self-help group for those affected by someone else’s addiction
  • Overeaters Anonymous – a self-help group for those who wish to stop compulsive eating