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Headquarters Employee Assistance Program (EAP)

The HQ Employee Assistance Program is a consultation and counseling resource that helps HQ employees and managers create a healthy workplace by preventing and addressing work and family issues.

The EAP serves the agency in multiple ways ranging from organizational consultation on major workplace changes such as critical incidents or downsizing to individual assistance of employees facing personal challenges.

The services are confidential, free of charge, and on-site at Forrestal and Germantown with flexible hours. The HQ EAP staff, Evelyn Joy, LICSW, CEAP, and Cheryl Reese, LPC, AS, are licensed, experienced counselors with expertise in workplace interventions and clinical concerns.

The HQ EAP staff offers the following services:

  • Short-term, confidential counseling (include a link to a list of employee concerns?) using a problem-solving, strengths-based approach with referral to internal DOE and community resources
  • Confidential consultation with agency leadership (managers, supervisors, Employee and Labor Relations, and union) to address individual employee performance/conduct problems and to improve the workgroup environment
  • Crisis response to individual employee situations or organizational incidents including continuity of operations planning
  • Outreach to and education of employees concerning the availability of EAP services and, for managers, about employee referrals to EAP
  • Educational presentations and support groups on topics designed to enhance employee wellness and productivity
  • Annual screenings on depression, anxiety, and risky drinking
  • Workgroup interventions to provide grief counseling when a colleague is ill or has died and to assist with stress, change, or other organizational needs
  • Linkage to other internal DOE resources such as Employee and Labor Relations, Accommodations Program, Human Capital Management, Office of Conflict Prevention & Resolution, Office of the Ombudsman, Occupational Health Clinic.
  • Lending library and resource room with diverse media for employee use.

For more information, or to schedule an appointment please contact:

Forrestal EAP Office, Room GM-184
(202) 586-4995
(202) 586-3489 Fax

Germantown EAP Office, Room H-106
(301) 903-4995
(301) 903-6478 Fax

POC: Evelyn Joy, Employee Assistance Program Manager
Cheryl Reese, Employee Assistance Program Specialist


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1-855-DOE-WL4Y (363-9549)
HQ DOE’s 24/7 work/life resource available to HQ employees by phone or online. Work/life specialists research and provide specific resources ranging from childcare to eldercare, health, legal, and financial. Free resource kits are available to qualifying employees.
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1-800-273-TALK (8255)
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OPM’s Handbook of Eldercare Resources for the Federal Workplace provides information about national services and resources to help older adults function independently including housing options, financial and medical considerations, nursing homes, and home healthcare agencies.
This Eldercare Locator, sponsored by the Administration on Aging, offers links to programs to assist older people and their families including nutrition, transportation, senior centers and end-of-life services.
HelpLine: 1-800-658-8898 (English) and 1-877-658-8896 (Multilingual)
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Nar-Anon is a self-help group for those affected by someone else’s addiction.
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Gam-Anon is a self-help program for the spouse, family, or close friends of compulsive gamblers.
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Self-Screening Tools
Stress Assessment:
Anxiety, Depression, Post Traumatic Stress Disorder: Alcohol Abuse:
Other Drug Abuse:
Additional Resources