Wende Wiles, PMP, RMP, is the IT Project Management Director for Information Management in the Office of the Chief Human Information Officer, helping to implement project portfolio management for the new DAYS ServiceNow ITSM project (delivering IT project, change, incident, and service management).
Wende Wiles, PMP, RMP, is the IT Project Management Director for Information Management in the Office of the Chief Human Information Officer, helping to implement project portfolio management for the new DAYS ServiceNow ITSM project (delivering IT project, change, incident, and service management). Prior to joining the Energy Department, worked for ten years in financial, capital planning, and data center management at Citibank and Black and Decker headquarters and more recently for twelve years at the Department of Commerce. At the Department of Commerce, Wende managed a project to migrate business systems from a Department of Commerce data center to a new federal shared services hosting solution at the Department of Transporation. Wende also recently led a global team as a Core Committee Lead publishing the Project Management Institute’s Portfolio Management Standard 3rd Edition.
1) What inspired you to work in STEM?
What’s really exciting and has inspired me is the value I think being in a STEM role can add for translating technical information to the business and IT requirements from the business to define new opportunities. Technology advances may go unused if the business side does not see the potential in a way that speaks to them in their language. This has kept me challenged over the years working both as a provider and a consumer of IT services. I have bounced between Corporate Finance, Accounting, Data Center Operations, and now federal CFO and CIO organizations which allows me to help align IT capabilities with potential business impact.
2 )What excites you about your work at the Department of Energy?
It’s exciting to be a part of the DOE OCIO because we have the responsibility of delivering IT services including data center management, operations, security, and IT Commodities. I’ve enjoyed helping my organization deliver new services to customers and seeing the improvements help drive mission goals.
3) How can our country engage more women, girls, and other underrepresented groups in STEM?
We can engage women more through mentoring and the mentor can help communicate and sell the excitement of a role of technology. While technical knowledge of IT architecture, cybersecurity, and systems is important in STEM roles, skills in IT project management, risk management, leadership, and communications are great complements as well.
4) Do you have tips you'd recommend for someone looking to enter your field of work?
First of all it is a very exciting time to contribute with Shared Services and other goals of optimization getting priority focus. We learn of new technology developments every day so it is important to remain agile and keep up with evolving trends in the field, best practices and lessons learned from our predecessors. Recognize the challenge of introducing change in organizations but also the value technology can deliver to ensure those same people have the tools they need for success.
5) When you have free time, what are your hobbies?
Skiing, Bicycling, and Hiking